If you're struggling with something on our platform or if you have a question, you might find the answer here. If you don't find what you are looking for, get in touch with Fabio at fabio@makespaceoxford.org.
Click on this URL and click on "forgotten password". From here you will receive a reset link which will allow you to input your new password. Once logged in you will be able to edit your personal and organisational details as shown in the video. Video tutorial here: https://www.loom.com/share/2d807d869b0641d4bba296af60443bcb?sid=1bc97719-36e4-4c9f-ab03-5c533f11d9a2
Make sure that your details are all correct. Check the email address is correct, and if in doubt, you can reset your password using the forgotten password link. If you don't receive a reset link, it might be because your account has not yet been activated on the platform. In this case, please let Fabio know at fabio@makespaceoxford.org. For anything else, please contact Fabio. We will never ask you for your password.
Once logged in, click on the user icon in the top right corner of the screen. Click on 'My Account' and you will first see your profile details. From there, click on the 'Edit Details' button and update your personal information.
Once logged in, click on the user icon in the top right corner of the screen. Click on 'Settings' and scroll down until you see the 'Add Team Member' button. If you can't see this button, it is likely you are not your team's admin user(s). If this is a mistake, please get in touch with an existing team admin and they will be able to add you. Once a team admin, you can fill out the form and send an email invite to the new team member. They will then be able to sign up and add in their details.
A channel is a page dedicated to a specific topic, organising resources, links and notes and enabling members to share their skills and experiences with others. Follow channels you are interested in. Request to become a channel contributor, or make your own channel and share what you know. Please see this short tutorial video to understand more on how to create and follow channels within the Knowledge Hub. https://www.loom.com/share/67067e034af44f38ab3883e73810f498
Lots of things! You can set up a channel to make notes, share resources and files, webpage links, and also videos. Other members can then follow your channel and stay up-to-date with the latest information on that topic. Members can request access to other channels and become contributors, allowing them to add their own content to the channel, making it even better!
Please watch this brief tutorial video which will guide you through the different steps/ https://www.loom.com/share/f7054196cb5d41cdb4ad9bb452e55e38
You can submit your question or request by getting in touch. Send us an email or give us a call. Please provide as much detail as possible so that we can assist you effectively.
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